Captivate Field Tune Up

Field system health assessment

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Captivate  |  captivatetx.com
Dictate notes with the mic on the iPad keyboard. Before you start, confirm cabling behind TVs and in cabinets and check the OvrC Hub.

Project Information

Auto-selects from Market. Override if this report is going to a different CSM.

Network

Network Overview
Plan speed grades WiFi readings: 0-35% loss is Excellent, 36-75% Acceptable, more than 75% Needs Attention.
WiFi Speed Tests

Label each location exactly as it is named in the home. Test from the same spot every visit to track speed trends over time.

Location / Room Label Download (Mbps) Upload (Mbps) Signal Status

Signal auto-suggests on download speed entry. Override with a tap if needed. With Internet Plan Speed set, loss against the plan drives the rating: 0–35% Excellent, 36–75% Acceptable, >75% Needs Attention. Without a plan speed, falls back to absolute thresholds (green ≥ 500, yellow 100–499, red < 100 Mbps).


STATUS: Verified Needs Attention Requires Service N/A
ItemStatus
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Not in scope for this project No Network infrastructure in this home managed by Captivate. Captivate provides this service -- We design and install fully managed networks for every home.

Audio / Video

STATUS: Verified Needs Attention Requires Service N/A
ItemStatus
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Not in scope for this project No Audio/Video system in this home installed by Captivate. Captivate provides this service -- We design and install whole-home AV experiences tailored to how you live.

Control Systems

STATUS: Verified Needs Attention Requires Service N/A
ItemStatus
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Not in scope for this project No Control System in this home installed by Captivate. Captivate provides this service -- We integrate Crestron, Lutron, and leading platforms for seamless automation.

Lighting Controls

Pick a brand first
STATUS: Verified Needs Attention Requires Service N/A
ItemStatus
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Not in scope for this project No Lighting Control system or fixtures in this home provided by Captivate. Captivate provides this service -- We design and install smart lighting including fixtures, personalized scenes, and keypads.

Shading

STATUS: Verified Needs Attention Requires Service N/A
ItemStatus
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Not in scope for this project No shading in this home installed by Captivate. Captivate provides this service -- We offer both manual and motorized window treatments. Motorized shades can integrate with your lighting and control systems, but automation is not required -- we can outfit any window with the right solution.

Security / Cameras

STATUS: Verified Needs Attention Requires Service N/A
ItemStatus
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Not in scope for this project No Security or Camera system in this home installed by Captivate. Captivate provides this service -- We provide full camera and security solutions -- ask us about protecting your home.

Alarm System

STATUS: Verified Needs Attention Requires Service N/A
ItemStatus
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No alarm system in scope No alarm system installed or monitored by Captivate in this home. Captivate provides this service -- We offer complete residential alarm solutions including door/window contacts, motion sensors, glass break detection, smoke and CO monitoring, and 24/7 UL-certified central station monitoring through alarm.com. Ask us about a no-cost security assessment for this home.

Documentation & Functionality

Documentation
STATUS: Verified Needs Attention Requires Service N/A
ItemStatus

Functional Testing
STATUS: Verified Needs Attention Requires Service N/A
ItemStatus

Photos & Documentation

Tap a tile to add a photo and label it. Photos persist on this device across reloads and appear in the printed report.

Review findings

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Verified
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Needs Attention
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Requires Service
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Not Applicable
Counts update as you work through the checklist. Flagged items below need a note before you submit.
Key Findings & Client Notes
No issues flagged yet. Yellow and red items appear here with their notes.

Tech Sign-Off & Recommendations


Draft autosaves on this device